In 2025, there's no way around it. Between regulatory obligations, customer expectations and growing cyber threats, choosing a software solution is no longer just a matter of comparing functionalities and ergonomics.
Successful U.S. solutions, but under influence
For years, GAFAMs have dominated the business software market. Sleek interfaces, innovative power, integration with other tools... their solutions continue to attract.
But behind this attractiveness lies a very real risk : the Cloud Act. This U.S. law allows U.S. authorities access, under certain conditions, to data stored by American companies, even if this data is hosted in Europe.
For a French or European company, this poses a real problem of confidentiality, particularly in sensitive sectors (health, education, finance, public service, etc.). The simple fact of using a solution published by a supplier subject to American jurisdiction can be enough to expose data, even if it is hosted in France or the European Union.
Digital sovereignty becomes a criterion of choice
Faced with this situation, more and more companies are turning to European publishers, who guarantee local hosting, legal independence from non-European laws and transparent data governance.
This is the choice of digital sovereignty. A choice that is no longer reserved for public institutions or large CAC 40 companies, but now concerns all organizations handling sensitive or personal data.
Using a sovereign solution means protecting yourself legally, reinforcing the confidence of your users and anticipating regulatory changes.
When ISO 27001 and GRDP become two indispensable foundations
The European regulatory framework has already laid the foundations with the GRDP. Coming into force in 2018, this regulation imposes clear obligations on the collection, processing, retention and security of personal data.
But the GRDP doesn't say it all.
To take things a step further, ISO 27001 is now establishing itself as a benchmark for information security management. It certifies that a company has put in place a robust management system, with formalized processes for identifying risks, protecting data and reacting in the event of an incident.
By combining GRDP and ISO 27001, you're not just ticking regulatory boxes: you're establishing a framework of trust with your customers, partners and employees.
Appointment booking, a seemingly trivial use... but a strategic one
You might think that online appointment booking is just an operational detail. In reality, it's a critical entry point in the relationship with your customers, users or patients. It's also the point at which sometimes sensitive personal data circulates (identity, contact details, reason for appointment...).
Entrusting this area to a non-sovereign vendor means exposing your organization to unnecessary risk. Conversely, choosing a French or European solution, ISO 27001 certified, hosted locally and designed to comply with the GRDP, means making a coherent choice, aligned with security and compliance issues.
What your customers and employees really expect
Data protection is not just a technical or legal issue. It has become a marker of seriousness and professionalism. 86% of consumers say they are concerned about the use and confidentiality of their data (source Cisco, Consumer Privacy Survey), and they no longer hesitate to turn away from a brand if they have doubts about its digital reliability.
For employees, the question is just as central. Working with tools that respect confidentiality and ensure data availability is essential to maintaining a high level of service quality. It is also a factor of confidence and serenity within teams.
The right tool, in the right place, in the right setting
Digitizing services does not have to be at the expense of security. It is possible and even necessary to reconcile performance, user experience and sovereignty. This calls for well-considered technological choices, responsible partnerships and an ongoing commitment to compliance.
Choosing a sovereign appointment scheduling solution means guaranteeing that your data :
- Are hosted in France or Europe
- Is not subject to extraterritorial laws
- Is processed in compliance with the GRDP
- Are protected according to the most demanding security standards (ISO 27001)
It's a structuring choice, with a lasting impact on your organization, your image and your customer relations.
You can't turn a blind eye to a commitment as important as sovereignty
Your data is a strategic asset, and deserves a protection framework commensurate with its value. Opting for a sovereign, GRDP-compliant and ISO 27001-certified solution is not an ideological choice, but a pragmatic one, aligned with your corporate responsibilities.
Trust can't be invented, it has to be built, and in the digital world, it starts with controlling your data.
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