The relationship with your users starts at the first contact; more and more often, it takes place online with a search and/or through a visit to your website. The challenge now is to improve this first contact. Setting up an online appointment booking tool, such as Agendize, allows you to efficiently meet the needs of your users 24/7. Agendize is fully customizable according to what services you offer, how long they last, and what professionals you will make available.
Online booking automates appointment management, without the need
With access to the management of online calendars, your team members can set their availability according to their schedules, services, and logistical preferences. Staff members can choose how often they want to be notified about new appointments. The online calendar gives them a daily, weekly or monthly view of their appointments in order to help them increase their productivity. With Agendize, they will see a reduction of almost 80% in missed appointments and no more duplicates.
At Agendize, we support you step by step through the integration and implementation of our tools. A dedicated project manager will work with you daily and answer all your questions.
The differentiating factor: No need to design a fully customized but very expensive customer management software. Agendize offers all its services in
"With Agendize, Métropole de Metz has improved its service to users by allowing 24/7 appointments from our website, outside of business hours. After 5 months, the solution generated an average of 212 meetings. We have been able to redistribute the number of staff previously attached to taking telephone appointments to other missions."
"The city hall of Niederbronn-les-Bains has used Agendize to better manage the flow of requests for passports and identity cards appointments.The automatic appointment reminder via email allows citizens to change or to easily cancel their appointments, which frees slots and reduces wait times. "