Pro Tip: Live Chat Button Without the Tab at the Bottom of the Page

Pro Tip: Live Chat Button Without the Tab at the Bottom of the Page

Usually, when you install an Agendize Live Chat button on a page, you also get a chat tab at the bottom right-hand corner of the page. The tab usually looks something like this:

Live Chat tab that appears at the bottom of each web page

Live Chat tab that appears at the bottom of each web page

Over the last few weeks, we’ve had a few questions about whether or not there’s a way to hide this tab. Great news: of course you can!¬†Here’s a quick pro tip to explain how to do it. You need to modify some HTML code, but don’t worry, it’s a pretty simple modification.

1) Once you’ve created your Live Chat button and go to the Get Code page, make sure you use the HTML code labeled “Website (HTML)”

2) The code should look like this (the numbers that are in red below will be different in your code, because they are unique identifiers for your Chat button):

<img src="https://az2.agendize.com/web//img/chat_en.gif" 
onclick="AZ_show('14377')" style="cursor:pointer;" 
id="az_14377"/><script id="azscript" type="text/javascript" 
src="https://az2.agendize.com/web/agendize.js?id=14377"></script>

4) Toward the end of the code, remove the “?id=14377” (remember, the number will be different in your code) making the code look like this:

<img src="https://az2.agendize.com/web//img/chat_en.gif" 
onclick="AZ_show('14377')" style="cursor:pointer;" 
id="az_14377"/><script id="azscript" type="text/javascript" 
src="https://az2.agendize.com/web/agendize.js"></script>

5) Copy this new code and paste it to your web page’s HTML code in the spot where you would like the Chat button to appear, and you’re done! You’ll have a Live Chat button, and the tab at the bottom of the page will only open when a visitor clicks on the button to start a chat.

If you need any help with the above, please don’t hesitate to get in touch with us!

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