01 Feb New Features: Service Sorting Options and Chat Transcripts
This morning we launched a couple of new features that have been in high demand:
More Sorting Options for Services in Online Scheduling
Previously, there were a few different ways you could sort the list of services in your Online Scheduling widget: alphabetical order, by duration, or by price. We’ve now added the ability to choose a completely custom order.
For example, a nail salon’s services sorted alphabetically would look like this:
But, with the new “Custom order” option, you can set them up however you’d like:
Sending a Chat Transcript
Another new feature is the ability for your visitors to save a transcript of their chat at the end of each chat session. It can be saved to their computer as a PDF file or sent by email. To enable this feature, just go to the Tools menu, edit your Chat button and look for these settings:
Once it’s enabled, at the end of each chat, your visitors will see an interface like this to save or send their chat transcript:
We also made some other minor user interface improvements that you may notice. As always, please get in touch if you have any questions or comments!