New Features: Service Sorting Options and Chat Transcripts

New Features: Service Sorting Options and Chat Transcripts

This morning we launched a couple of new features that have been in high demand:

More Sorting Options for Services in Online Scheduling

Previously, there were a few different ways you could sort the list of services in your Online Scheduling widget: alphabetical order, by duration, or by price. We’ve now added the ability to choose a completely custom order.

For example, a nail salon’s services sorted alphabetically would look like this:

Order of Services in Scheduling Widget

But, with the new “Custom order” option, you can set them up however you’d like:

Order of Services in Scheduling Widget

 

Sending a Chat Transcript

Another new feature is the ability for your visitors to save a transcript of their chat at the end of each chat session. It can be saved to their computer as a PDF file or sent by email. To enable this feature, just go to the Tools menu, edit your Chat button and look for these settings:

Enable Chat Transcripts

Once it’s enabled, at the end of each chat, your visitors will see an interface like this to save or send their chat transcript:

Saving a Chat Transcript

 

We also made some other minor user interface improvements that you may notice. As always, please get in touch if you have any questions or comments!

The following two tabs change content below.

Agendize

No Comments

Post A Comment