Customer Engagement Apps at Website Builder’s service

Customer Engagement Apps at Website Builder’s service

Whether your are a Freelancer or an SMB, using a website builder is an inevitable step in creating a website. It allows you to easily build a site from scratch by selecting your desired features amongst a list of templates and intuitive apps. It’s a bit like doing a puzzle where you get to choose which pieces you like the best. You can even implement several applications that will make your interface more interactive and appealing to your online visitors. This is why we chose to provide Agendize customer engagement tools featuring the Online Appointment Scheduling software in 1&1’s catalogue of applications. You can read the press release.

We noted that cloud demand in Germany has been increasing steadily. According to a recent Techconsult study, the number of companies planning to use cloud solutions grew from 8% to 24% between 2012 and 2013. We knew we needed to provide Agendize engagement apps to capture this growth, in the online conversion sector, by establishing a foothold in Germany through a partnership with leading local website builder, 1&1.

The 1&1 website building platform is equipped with applications that businesses can easily install on their website. Since October 2013, 1&1 has included the Agendize tools in their app library, allowing their customers capture more business with applications like Online Scheduling, Click-to-Call and Live Chat.

“We’ve chosen the Agendize applications in order to offer simple and effective engagement tools to our 13 million customers. They can now generate meaningful interactions and answer their customer inquiries live, which allows them to strengthen customer service and boost sales,” said Cécile Esch, 1&1 PR Manager.

The Agendize was platform already available in 5 languages – French, English, Spanish, Portuguese and Japanese. Coinciding with our presence at the [vdav]-Branchentreff 2014 conference, we then released the full Agendize platform in German, for the benefit of over 100 million German speakers.

Are you a website builder and want to integrate our online tools? Feel free to contact us !

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Raphaël ISCAR

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