Customer Engagement

Image Credit:  Thomas Hawk Never before have there been so many marketing tools and channels available to Local Businesses. From free online listing directories to interactive social networks to targeted local search results, local franchises and businesses have no shortage of options for reaching local consumers. But with...

Unique and innovative businesses always need to carefully foster customer loyalty as they grow. While customers can always be amazed by the quality of someone’s work, an entrepreneur always has to offer their customers the best service possible and empower themselves to do so with...

Every business faces significant challenges with organization and managing growth. While CRM solutions have proved durable for getting stakeholders across a business on the same page, there are still small functionalities which make a big difference - appointment booking being a powerful one in particular. Salesforce’s...

Good news for all the Agendize fans out there! 2017 just keeps getting better and better, as Agendize has just released two new updates to its award-winning customer engagement platform: mandatory payments for appointment booking, and a new console design to enhance the user experience!   Mandatory...

Online Scheduling has obvious benefits in terms of time-savings, increasing appointments booked, reducing no-shows and eliminating double-bookings, however getting the most from Online Scheduling requires an understanding of the basic information on which any given system is based.   For any business that implements this outstanding...

Services in beauty and relaxation are in vogue these days, their popularity particularly fuelled by the ease-of-marketing possible through visually stimulating social platforms like Facebook and Instagram, and employment in professions like cosmetology and barbering are expected to grow from 11 to 13% between 2012...

Social media has levelled the playing between consumers and brands, becoming a reference for endless information and reviews that consumers consume voraciously, whether the products and services they’re pursuing are from big companies or small. Businesses can no longer command the attention of consumers the...

Online Scheduling not only saves time, organizes schedules and enables businesses to get more bookings 24/7, but also enables critical integrations through software products like CRM (Customer Relationship Management) that allow businesses to automatically index information about their clients, calling it up whenever they need...