7 marketing tips for SMBs that you should read before 2015

7 marketing tips for SMBs that you should read before 2015

Over the last few months, our friends at 1&1 have shared interesting insights to help SMBs improve customer service and generate revenue online with cloud apps, mobile and social media. Happy reading!

 

1. Online Scheduling applications

4 reasons why retailers need to use Online Scheduling tools (English)
Commerçants: 4 bonnes raisons d’adopter un outil de prise de rendez-vous en ligne (French)
Comment les logiciels de prise de rendez-vous en ligne améliorent les performances des entreprises (French)

 

2. The relevance of cloud apps for SMBs

How SMBs can benefit from operating inside the cloud (English)
Applications: Pourquoi elles sont intéressantes pour les PME (French)

 

3. SMBs need to go mobile

Importance of mobile for your website (English)
Importance d’un site web mobile pour votre activité (French)

 

4. Social Media or not?

Is Social Media worth it for SMBs (English)
Les réseaux sociaux pour les PME: un atout ou une perte de temps? (French)

 

5. What should your customer service avoid?

10 online customer service mistakes that are crippling your business (English)
Service client: les 7 erreurs à absolument éviter (French)

 

6. Customer Experience Management

Top 5 CEO motivations to address Customer Experience Management (English)

 

7. Click to Call application

The role of Click to Call in business success (English)

 

Enjoy the reading and feel free to comment!

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Raphaël ISCAR

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