Agendize is a one-stop shop for easy-to-install, simple-to-use, customer service software and engagement tools, helping small to large sized organizations convert site traffic into business and allowing consumers to interact with businesses around the clock. Tools like Click to Call, Online Scheduling and Live Chat help you improve communications with those that matter most… your customers!
Agendize was founded in 2003 and serves over 20 countries worldwide. Our talented team is distributed around the world in four regional offices. Our HQ is in the charming town of Troyes, France, famous for its half-timbered houses that date back to the days of Joan of Arc. We also have offices in Montreal, Canada, Brussels, New York and Mexico City.
The Agendize Story
The Agendize story began in June 2003 in Troyes, France. Founder Alexandre Rambaud, being the tech enthusiast he is, spent a lot of time online. As a busy businessman, he also relied on his agendas to manage and organize his life.
But he was constantly faced with digital roadblocks. Not being able to save info online for later. Challenges with contacting and communicating with businesses. A disconnect between productivity tools and the internet. Cumbersome online forms and prehistoric methods of web communications left, right and center.
Which sparked an idea. If he was feeling frustrated, there must be others out there like him with similar problems.
Sensing the opportunity to create a solution, he decided to spend all his time (and money) on revolutionizing the way businesses handle customer service interactions online. Starting and growing his own business had already been in the back of his mind… it seemed that finally the time was now!
In the early days of Agendize, the founding team spent days and nights in a chalet in the French countryside building up the product, finding a niche and getting everything ready to go to market. Looking around the marketplace, customer support software and interactivity tools were out there, but they were dispersed. You had to go here for live chat. There for online scheduling. They thought, wouldn’t it be great if we could offer one platform to manage it all? Businesses want easy and streamlined. Let’s give it to them!
Agendize’s founders also wanted to create a platform that was accessible to anyone, from large organizations to entrepreneurs and small businesses. Powerful tools that any business, no matter its size, could leverage.
For the first three years, Agendize was fully bootstrapped. 2006 marked the first round of outside funding. Once the Agendize team got on board with Yellow Pages to help them in their transition from print to an online business model, things started moving very quickly.
From its humble beginnings, Agendize today offers many cutting-edge customer service tools that facilitate and track actions and conversations of all kinds, with the ever popular Online Scheduling, Click-to-Call, and Live Chat leading the way.
What We're About
We’re a dynamic team with an open vision. We believe in our tools. We value our customers and think you should too. There’s nothing more important than talking to your customers. Finding out what they need and want. And that’s exactly what we’re here to help with, working with small to mid sized businesses of all shapes and sizes to improve their online communications.
At Agendize, we live and breathe customer service. Our tools are in constant development to make them better and more in tune with what you’re looking for. When you work online, you always have to be ready to change and evolve. We take the feedback we get very seriously. And if we can take things beyond your expectations, even better. That’s our definition of a job well done.
Who We Are
From its very beginnings, Agendize was about bringing talent together. The four co-founders were all former colleagues. They knew that for a company to succeed, the team had to get along, share the same vision and trust one another completely.
Each and every new face we bring to the Agendize team stems from this idea. We hire dynamic, hardworking individuals with an entrepreneurial spirit. We value ideas just as much as we do skills sets.
The original Agendize crew is still working from Troyes, France. We’ve added more talent and more offices along the way. We’re a pretty diverse bunch – learn a little more about our team here.
With a little help from our friends
We wouldn't be here today without the help, advice and support from Freddy Mini (CEO Netvibes) ,BNP Paribas and Demo. We also want to give a special shout out to our community of clients and users for providing us with the feedback necessary to improve our customer service software.
As we evolve and grow, we rely on you to let us know exactly what you want and what kind of new functionalities you'd like to see added to our Toolbox and API. Follow and chat with us on Facebook, Twitter, the Agendize Forum and/or Contact Us directly. We’re always thrilled to hear from you.
Thank you for supporting Agendize!